Our commitments

To offer you an authentic experience and to lead you on the paths of the various countries of tea.

Our wish is to offer you relevant answers to help you discover tea on a relaxed daily basis. In that aim, we have selected suppliers who share our values ​​concerning quality, innovation and customer satisfaction. Our products are carefully selected for their quality.

Our range, designed specifically for you, will help you discover or make discover tea.

The guarantee of a Quality Charter.

With our Quality Charter we commit ourselves to satisfy all our customers and to offer them the necessary guarantees concerning products and services.

To ensure a 48 to 72 hours delivery of your order.

We commit ourselves to prepare your order on the following day and to ship it within 24 of receiving your order and payment. Orders are prepared every morning and taken to the post-office during the afternoon for a shipping via So Colissimo. The elapsed time between the moment of your order and your receipt of the package shall vary from 48 to 72 hours (excluding Sundays and bank holidays).

 

To ensure a 48 to 72 hours delivery of your order.

Unami-store.com is available by phone from Mondays to Fridays, from 10 AM.M to 7 P.M., at the following number +33 (0)3 28 52 43 70. Feel free to contact us by phone or mail and we will respond within 24 hours (working days only). A quick and clear answer will be delivered, proving our dedication and our willingness to efficiently address any problem that may arise (order, shipping…).  

To offer the best delivery service.

All orders are carefully prepared by our team, with a special packaging adapted to the products. However, if one or more products should arrive in poor condition after its delivery with our external service provider, we will commit ourselves to rapidly find the best solution to compensate you.